Plain English summary: Use PostCraft for legitimate business purposes, don't abuse it, pay on time if you're on a paid plan, and your content remains yours. We can suspend accounts that violate these terms. If something goes wrong, our liability is limited to what you've paid us in the last 3 months.
By creating an account or using PostCraft ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
These Terms apply to all users of the Service including free users, paid subscribers, and agency account holders.
PostCraft is operated by Vikas Ruhela (ABN: [YOUR ABN]) trading as PostCraft, based in Australia ("PostCraft", "we", "us", "our").
PostCraft is a social media scheduling and AI content generation platform designed for property industry professionals. The Service allows users to:
We reserve the right to modify, suspend, or discontinue any part of the Service with reasonable notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation.
To use PostCraft you must create an account with a valid email address and password. You agree to:
You must be at least 18 years old to create an account. By registering, you represent that you meet this requirement.
PostCraft offers a free plan with limited features as described on our pricing page. Free plans may be modified or discontinued at any time with 30 days notice.
Paid subscriptions are billed monthly or annually in advance. Prices are in Australian dollars (AUD) and include GST where applicable. By subscribing to a paid plan you authorise us to charge your payment method on a recurring basis.
We may change subscription prices with 30 days written notice. Continued use of the Service after the effective date of a price change constitutes acceptance.
If a payment fails, we will notify you by email and may downgrade your account to the free plan if payment is not received within 7 days.
You may use PostCraft only for lawful purposes and in accordance with these Terms. You agree not to:
Compliance note for financial services and real estate professionals: PostCraft generates AI-assisted content. You are solely responsible for ensuring all published content complies with applicable regulations including ASIC requirements for financial product advertising, the National Consumer Credit Protection Act, and any applicable real estate licensing requirements in your jurisdiction. Always review AI-generated content before publishing.
You retain all ownership rights to the content you create, upload, or publish through PostCraft. These Terms do not transfer any intellectual property rights to us.
By using the Service, you grant PostCraft a limited, non-exclusive, royalty-free licence to store, process, and transmit your content solely for the purpose of providing the Service (including publishing your posts to connected platforms and displaying your content within the app).
Content generated by the AI writing assistant is provided as a starting point and may not be accurate, complete, or appropriate for all purposes. You are solely responsible for reviewing, editing, and approving any AI-generated content before publishing. PostCraft makes no warranties regarding the accuracy, compliance, or suitability of AI-generated content.
We reserve the right to remove content that violates these Terms or applicable law, and to suspend or terminate accounts where serious violations occur.
PostCraft connects to third-party social media platforms. Your use of these connections is also subject to those platforms' terms of service. We are not responsible for:
We aim to maintain high availability but do not guarantee uninterrupted access to the Service. Scheduled posts may be delayed by server outages, platform API issues, or other technical problems outside our control.
We are not liable for any loss or damage resulting from missed post schedules, delayed publications, or service outages.
Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
The PostCraft platform, including its design, code, trademarks, and marketing materials, is owned by PostCraft and protected by Australian and international intellectual property law. You may not copy, reproduce, or create derivative works from any part of the Service without our written permission.
To the maximum extent permitted by Australian law:
Nothing in these Terms limits any rights you may have under the Australian Consumer Law that cannot be excluded by contract.
You agree to indemnify and hold PostCraft harmless from any claim, loss, damage, or expense (including reasonable legal fees) arising from your use of the Service, your content, or your violation of these Terms or any applicable law.
You may delete your account at any time from your account settings. Account deletion is permanent and cannot be undone. All your data will be deleted within 30 days.
We may suspend or terminate your account immediately if you:
For minor violations, we will generally provide written warning before taking action. We will provide reasonable notice before termination except in cases of serious breach.
These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from these Terms or your use of the Service will be subject to the exclusive jurisdiction of the courts of New South Wales.
Before initiating formal proceedings, we encourage you to contact us at legal@postcraft.com.au to attempt to resolve disputes informally.
Nothing in these Terms excludes, restricts, or modifies any guarantee, condition, warranty, right, or remedy that you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) or any similar State or Territory legislation that cannot be excluded, restricted, or modified.
We may update these Terms from time to time. Material changes will be communicated by email with at least 14 days notice before the new Terms take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.
If you do not agree to revised Terms, you may cancel your account before the effective date.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and PostCraft regarding the Service and supersede all prior agreements, representations, and understandings.
For questions about these Terms: